Environmental health is the study of factors in our environment that can affect human health and disease. ... Environmental health professionals learn how to identify, prevent and control those exposures to protect health. ENVIRONMENTAL HEALTH & HIV MANAGENT. Environmental health is the study of factors in our environment that can affect human health and disease. ... Environmental health professionals learn how to identify, prevent and control those exposures to protect health. Enviromental Health Maintaining a healthy environment is central to increasing quality of life and years of healthy life. Globally, 23% of all deaths and 26% of deaths among children under age 5 are due to preventable environmental factors. We depend on the environment for energy and the materials needed to sustain life, such as: clean air. safe drinking water. nutritious food. Environmental hazards increase the risk of cancer, heart disease, asthma, and many other illnesses. These hazards can be physical, such as pollution, toxic chemicals, and food contaminants, or they can be social, such as dangerous work, poor housing conditions, urban sprawl, and poverty. This Program clearly identifies and explains about the threats our environment faces, and what needs to be done - by citizens, businesses, organizations and through law - to protect and manage the environment now and in the future. The Program covers far more than "how to be an environmentalist” and simply protecting the environment; it explains the relationship of environmental protection to economics and politics, and to other societal concerns. The Program covers the risks our global environment is facing, and how protecting it is critical to economic and social well-being. The Program also provides a unique legal perspective of environment protection and related laws, which is certainly of benefit to anyone aiming to develop a professional career in the area of environmental protection, as well as considering environmental protection more broadly. The Program also discusses the science behind current environmental issues, defines key terms, and explains why the environment needs protection. Many examples of environmental conditions and practices and, examples from both past and current events, make this a facinatiing and vital Program to study. The Program also includes key topics of Management & Business; a short extra optional Test is included in the Fee, leading to an additional certification (making this a double-award Program). Environmental Protection: An Introduction The environment and environmental protection. The Environmental Protection Agency and environmental agencies. Values and drivers of environmental policy. Sustainability and the difficulty of environmental protection. Unintended consequences of actions and effects on the environment. Pollution Pollutants, organic pollutants, bioaccumulation, biomagnification. Sage level pollution. Noise pollution, light pollution, nanopollution. The precautionary principle in environmental protection. The most dangerous pollutants. Environmental Laws Environmental law in the United States and other countries. Reasons for enacting environmental laws. National Environmental Policy. Environmental laws and native lands and populations. Updating environmental laws Environmental Protection and the Global Community Protecting the environment - a global concern. International environmental law, the United Nations and global environmental protection. Obstacles to achieving global environmental agreements. Developing countries and environmental problems. The connection between international trade and the environment. Countries which are best at protecting the environment. Water The importance of clean water. Watersheds, ground water, aquifers, wetlands. Water pollution, the main kinds of water pollutants. The main sources of water pollution. Controlling water pollution, improving water quality. Air The importance of clean air. Ozone, volatile organic compounds, particulates, acid rain, toxins, gases. Air pollution, the problems it brings, the major air pollutants. The main sources of air pollution. Controlling air pollution, improving air quality. Ecosystems What ecosystems are and what they do. Biodiversity, species, species loss, endangered species, invasive species. Agriculture, soils, farm-related pollution, soil pollution and ecosystems. Methods of protecting ecosystems. Monitoring the relationship between sustainability and ecosystems. Climate Change Climate change, global warming. Causes of climate change and the problems resulting. The greenhouse effect, greenhouse gas, carbon footprints, renewables, carbon capture. Climate change adaption, climate change mitigation, climate change tools, geoengineering. Carbon tax, laws on climate change, the Kyoto Protocol, climate justice. Waste Solid waste, what is discarded, where garbage goes. Open dumps, landfill, superfunds, brownfields, recycling. Hazardous wastes, hazardous waste sites. The challenges and difficulties of clean ups. Controlling waste, reducing waste, waste elimination. The Built Environment The built environment and environmental protection. Smart growth. The special environmental challenges of cities and overcoming them. Landowners, their property, restrictions and the law. Public lands and the protection of the environment. Environmental Justice Environmental justice and environmental protection. When environmental justice concerns arise. Environmental justice population and the environmental justice movement. Promoting environmental justice and barriers to achieving environmental justice. How to achieve environmental justice. Environmental Protection and the Economy Environmental protection, economic growth. Gross domestic product, externalities, cost-benefit analysis, subsidies, market disclosure. Environmental regulation, jobs, pros and cons for business. Using economic tools to protect the environment. The most promising economic steps to protect the environment. The Future Today’s greatest threats to the environment. Assessing the seriousness of future climate change and biodiversity threats. The health or illness of the oceans. New pollutants, population growth, poverty and environmental protection. How is poverty connected to environmental protection. Potential solutions, individual actions, future generations. Management & Business Business Management, Economics & Commerce. Commercial Law, Management & Administration. HR Management, Leadership, Team Management. Workplace Health & Safety, Sales & Marketing. Logistics & Supply, Accounting & Finance. (A more detailed outline of contents is available on request) SIGN UP TO THIS COURSE ENROLL NOW A unique approved qualification showing competence and ability to effectively analyse, plan, manage and conduct a wide range of environmental work activities. Back

We are available 24/7. It consists of video chat, a virtual dashboard and many other. ONLINE APPLICATION Mulungushi Central University College Select Program below Select Program here Or Manually enter course below Training you for service! 1/4 I accept terms & conditions View terms & conditions MODE OF STUDY Online Class Distance (ODFL) Select your current qualification below; Image/Screenshot Upload Results Picture or screenshot (Max 15MB) PDF Format Upload Results Picture or screenshot (Max 15MB) Submit We are available 24/7. It consists of video chat, a virtual dashboard and many other.

FREQUENTLY ASKED QUESTIONS: HOW CAN I MAKE A FEE PAYMENT TO MC? Pleas kindly forward your statement of results to admissions@mulungushiuniversitycollege.com or WHATSAPP#: +26 0960696968 for verification & deposit the non-refundable registration fee to Bank Details:  Acc#: 5806361500108.(Zanaco Bank)  Acc#: Name: Mulungushi Central University College.  Branch: Kabwe FREQUENTLY ASKED QUESTIONS HOW CAN I MAKE A FEE PAYMENT TO MULUNGUSHI? There are many ways which you (or one of your family members or friends, an employer or sponsor or other person in your country or from a different country) may pay your Fee to Mulungushi Central University College. Information on fee payment methods is given in your admission letter after Enrolment Form for each Program on this website (fill in the online application form and you will receive an acceptance letter with details regarding your program and application payments and summarised information is also given about other Fees. BY ZANACO BANK BILL MUSTER: A non-refundable application fee of K250 should be deposited at any Zanaco Branch or Zanaco Xpress agents using the code 6272'-ZANACO Bank Bill Muster countrywide. You should also scan and WhatsApp the receipt to Whatsapp Number +260 960696968, for more info call us on Telephone +260 215224170 ON-LINE BANKING: If you have a bank account which offers “on-line banking”, you can make a transfer to one of the University College’s bank accounts - the details are stated in your admission letter in the “By Bank Transfer” section. For submission of online applications click apply fill in your details and your admission letter will be sent to your email provided within 24hrs Prescribed Payment Method Bank details: BANK: Zambia National Commercial (ZANACO) ACC#: 5806361500108. ACC NAME: Mulungushi. BRANCH: Kabwe Sort Code: 010946 Bank details: Bank: Indo Zambia Bank (IZB) ACC: 0072040000652 Dollar Acc: 0072041000015 ACC NAME: Mulungushi. Branch: Ndola Sort Code: 090107 STUDENT BILL MUSTER (MTN) *115# Option 3) Payment Option 6) School Payment Option 1) School fees Option 2) College Option 6) Others Enter the first letters of your school name (MUL) 2. Mulungushi Central Online School Fees 3. Mulungushi Central Online School Application Fees Please choose Option 2 for school fees and option 3 for application fees Enter your NRC or Student Number on ID Enter your first and last name Enter Amount to be deposited Then enter your Mobile pin-code Screenshot proof of payment Send to admissions@mulungushiuniversitycollege.com STUDENT BILL MUSTER (AIRTEL) Payment methods; AIRTEL *115# Option 4) Make Payment Option 7) School Fees Option 3) Bill Muster Option 2) College Option 6) Others Enter the first 3 letters of your school name (MUL) 2. Mulungushi Central Online School Fees 3. Mulungushi Central Online School Application Fees Please choose Option 2 for school fees and option 3 for application fees Enter your NRC or Student Number on ID Enter your first and last name Enter Amount to be deposited Then enter your Mobile pin-code Screenshot proof of payment Send to admissions@mulungushiuniversitycollege.com HOW LONG WILL MY COURSE TAKE? The Study or Membership Period, calculated from your Enrolment date, is: 12 months if studying one Certificate Program only 15 months if studying two Diploma Programs at the same time 18 months if studying three Diploma Programs at the same time 21 months if studying a Diploma 24 months if studying a Diploma Programme 24 months if studying an Advanced Diploma Programme 36 months if studying a Diploma Programme 12 months if studying one Certificate Graduate Diploma 36 / 48 months if studying the Diploma/Bachelors Degree Programme Some Students complete their Study & Training more quickly - the Study Period is FLEXIBLE. And if Students for personal or other reasons need more time, then arrangements are made to extend their Study Period for up to 3 more years. WHEN AND WHERE DO I SIT MY EXAMINATION(S)? Clear and straightforward instructions about sitting your Examination(s) are provided to you when you enrol. Arrangements about who will supervise your Examination(s) and where you will sit your Examination(s) are made only after you have enrolled and after you have made progress in your studies. You can sit your Examination(s) in your local area - you do not need to travel far from where you live and you do not need to come to Mulungushi Central University College unless when the school requires you to. In most countries Mulungushi Central University College does not have fixed Examination dates, so you can sit your Examination(s) on any day or date to suit your convenience and that of our appointed Invigilator/Supervisor. The Examination is included in the Study & Training Fee so you do NOT have to pay any additional Examination fees. HOW SOON WILL I RECEIVE MY EXAMINATION RESULT(S) AND MCH AWARD(S)? Results are usually available within a few days of your Examination Paper(s) arriving at the University College Headquarter s in Zambia. You will also be able to check your Examination Result(s) on your personal pages of the special MCH Member Dashboard: www.mulungushiuniversitycollege.com/student Your personal account on the dashboard also provide details of when and how your results or awards have been sent to you. WILL YOU BE ABLE TO PROVIDE A REFERENCE OR RECOMMENDATION LETTER? Yes, either during your Studentship (Study Period) or after you have completed your Study & Training with MCH, we will be able to provide a Reference or Recommendation letter; these can be used for many purposes, if needed, including for access to further studies with other institutions, for immigration purposes, for work purposes including promotions and advancements, and many other purposes. DO YOU OFFER ANY OTHER PROGRAM NOT SHOWN ON THE MCH WEBSITE OR PROSPECTUS? Details and syllabuses of the program which Mulungushi currently conducts, from Diploma Programs through to AMBMA, are listed in the current Prospectus and the University College website. Mulungushi can also by special arrangement offer additional specialisations for Diploma programmes - you will need to contact MCH about your particular request and requirements. Additionally, Mulungushi does cooperate with various Affiliates to offer other programs. Details of new courses which have been or are soon to be introduced are updated on the University college website which are available on this website. DOES THE UNIVERSITY COLLEGE HOLD GRADUATION CEREMONIES? For the online students completion of your course(s) you will automatically be forwarded your award(s) and certification(s), and at that point - you will have officially graduated. However, the University College does conduct regular Graduation Ceremonies both online and onsite at different locations in the country of Zambia, and many of those are featured in Mulungushi's regular quarterly Newsletters on our websites. For students in zambia it is compulsory and necessary to attend a Graduation Ceremony, but Members in a certain region will usually be informed of a Graduation Ceremony which takes place in their country or region through our affiliate and associates. Additionally, if you would like to be informed of when and where the next Graduation is going to take place, you should contact the College asking to be provided with details at the appropriate time. Contact us: Tel: +260 215224170 / Whatsapp: +260960696968. Admissions, Scholarships & Online Learning Information Instructions for Online Students: Use of the Learning Management System (LMS) Mulungushi Central University College utilizes a user-friendly Learning Management System (LMS) designed to support flexible, accessible and self-paced online learning for students locally and internationally. Our online learning environment allows students to study conveniently from anywhere while accessing written lessons, recorded lectures, assignments, assessments and academic support through the student dashboard. 1. Account Setup Upon logging into the LMS for the first time, students are required to: Upload a profile picture Complete and update their BIO information Choose account visibility settings: Public Account – allows interaction and networking with other students Private Account – restricts profile visibility 2. Login Instructions Students can access the LMS using: their registered email address their password If you forget your password: Click “Forgot Password” Follow the password reset instructions sent to your email 3. Accessing Your Program Students may access their learning program using either of the following methods: Method 1: Profile Menu Log in to your account Click the top-right dropdown arrow (▼) Select “Program” Enter your assigned program Method 2: Menu Navigation Click the menu icon (three dotted lines) Open the task pane Select “Dashboard” Choose your program Click “Enter” 4. Flexible Self-Paced Learning Structure Mulungushi Central University College offers flexible monthly enrolments throughout the year with a self-paced learning model. Program Duration Diploma & Bachelor’s Degree Programs Semester Duration: 6 months Includes multiple courses within the curriculum Certificate Programs Duration: 3 months Offered as focused once-off programs with limited curriculum structure Students may begin learning at different times throughout the year based on admissions approval. 5. Mode of Instruction The institution does not operate mandatory live classroom sessions. Learning is delivered through: written lesson materials recorded video lectures assignments and assessments tests and examinations lecturer-uploaded resources and guidance Students learn independently through the LMS dashboard. 6. Understanding Self-Paced Learning Self-paced learning means students are responsible for organizing and managing their own study schedule. Students are expected to: create personal study timetables manage their learning progress study lessons consistently watch educational videos regularly complete assignments within institutional timelines Progress depends on: discipline consistency time management commitment 7. Student Responsibility Students are expected to: follow lessons topic-by-topic understand their course curriculum and syllabus conduct independent research where necessary manage their own academic progress responsibly Please Note: The institution does not provide foundational teaching in: English Mathematics Science Basic research skills Students are expected to possess the minimum academic qualifications required for admission. 8. Time Management Students are encouraged to create a personal academic schedule to: organize study sessions effectively allocate time for each course balance studies with employment or personal responsibilities This is especially important for working and distance-learning students. 9. Platform Engagement Students are required to remain active on the LMS by: logging in regularly reviewing updates and announcements completing coursework consistently Failure to engage with the platform may result in: delayed academic progress incomplete assignments examination difficulties 10. Communication & Academic Support Where necessary, lecturers may provide additional support through: Zoom Google Meet Live dashboard sessions The LMS dashboard also provides: announcements academic updates email notifications learning support information 11. Official Contact Information For admissions and academic support, students may contact: Admissions Office admissions@mulungushiuniversitycollege.com Registrar’s Office accounts@mulungushiuniversitycollege.com Phone/WhatsApp +260 960 696 968 Response Time: Within 24 hours. 12. Payments & Student Account Access Students are required to maintain up-to-date fee payments. The LMS system is automated and may: restrict access suspend dashboard usage limit course access in cases of outstanding balances or unpaid fees. Admissions & Scholarship Opportunities Mulungushi Central University College is committed to providing accessible, flexible and career-focused education through a modern online learning experience. Our Business, Leadership & Professional Futures Initiative provides students and professionals with a unique blend of business, management, leadership and selected health-related learning opportunities designed to prepare graduates for today’s competitive and evolving professional environment. We offer: Full-time and online learning programs Flexible monthly enrolments Self-paced learning opportunities Diploma, bachelor’s and postgraduate programs Affordable fee-paying and scholarship-supported education Professional online learning dashboards and digital resources Available Scholarships Available scholarships are open to new students enrolling under: full-time learning online learning fee-paying programs scholarship-supported diploma and bachelor’s degree programs Students may apply throughout the year under the institution’s flexible enrolment structure. Minimum Qualifications Undergraduate Programs Applicants must possess: Five (5) O-Level credits or better including: English Mathematics Science and any other two subjects Applicants must satisfy all admissions requirements for their chosen program. How to Apply Applicants are required to complete the official Application Form online and submit all requested academic documentation. Students must also attach proof of payment for the non-refundable application fee of: ZMW 250.00 Payment Details ZANACO BANK Account Number: 5806361500108 OR Indo Zambia Bank (IZB) Account Number: 0772040000652 Important Notice Students are strongly advised to remain disciplined, active and committed throughout their studies in order to successfully complete their academic programs and benefit fully from the institution’s flexible online learning environment. Examination & Assessment Fees Students enrolled under the flexible self-paced learning model are required to complete both assessment examinations and final semester examinations as part of their academic evaluation. Assessment Examination Fee (Mini-Semester) Assessment examinations are conducted every three (3) months during the semester progression. Fees: Local Students: ZMW 300 per assessment examination International/Non-National Students: USD 30 per assessment examination Final Semester Examination Fee At the end of each semester, students are required to sit for the official final semester examinations. Fees: Local Students: ZMW 500 per semester examination International/Non-National Students: USD 40 per semester examination Please Note: Examination fees must be paid before students are granted access to examination materials or assessment portals. Students with outstanding balances may have restricted access to examinations and academic results. All payments should be made through the institution’s approved bank accounts and payment procedures. FAQ

Welcome to Mulungushi Campus. To all applicants we have taken great care to offer acceptance which come at a cost of tuition fees Pleas kindly forward your statement of results to WHATSAPP#: +26 0960696968 for verification & deposit the non-refundable registration fee to Bank Details:  Acc#: 5806361500108.(Zanaco Bank)  Acc#: Name: Mulungushi Central. 2026 Intake Undergraduate Application Process Attention all prospective undergraduate students! Mulungushi Central University College is excited to announce that admissions for the 2026 intake are ongoing! As one of the most prestigious University Colleges in the region, we offer a wide range of undergraduate programs that will equip you with the knowledge and skills necessary to succeed in your chosen field. If you are interested in joining our vibrant and dynamic community, be sure to apply for undergraduate studies at Mulungushi. CLICK THE APPLY BUTTON APPLY Contact: We are available 24/7. It consists of video chat, a virtual dashboard and many other. Looking forward to hearing from you. Email: admissions@mulungushiuniversitycollege.com CALL /Whatsapp: +260960696968 TEL: +260 215224170 Address: Plot 3808 ulengo road. Ndola Zambia

Mulungushi Campus brings together the College’s cross-disciplinary expertise to make an effective and sustained contribution to the future of health and care in Zambia and beyond. The aim is to use state-of-the-art innovation and expertise in the fields of medicines innovation, health technologies, data analytics and artificial intelligence, and the workforce and leadership. detecting and preventing disease and other physical and mental health conditions. NURSING ASSISTANT (Humanization) Focusing care on what is important to individuals as human beings enables nurses to understand and more fully appreciate the individual’s personal experience of ill health so they can better support them. Doing so, could ensure a dignified and respectful approach to care that puts the patient first. NURSING ASSISTANT Forms of General Nursing/Midwifery (humanization) Insiderness Agency Uniqueness Togetherness Sense making Personal journey Sense of place Embodiment Forms of General Nursing/Midwifery ( dehumanization) Objectification Passivity Homogenization Isolation Loss of meaning Loss of personal journey Dislocation Reductionism Practical Unit 1: nurses must never make those we care for feel like objects. Agency vs passivity As humans, we make choices and are generally held accountable for our actions. We do not usually see ourselves as totally passive or determined but as having the potential to live and act within limits; seeing ourselves as having a sense of freedom appears to be linked to social, physical and mental health. Ensuring we maintain patients’ sense of agency offers another way of viewing individuals that helps us to make sure that choice and accountability are woven into interactions and interventions. We have to consider the possibilities that enable individuals to manage their care. Practical Unit 2 : nurses need to offer and enable choice and freedom for patients. Uniqueness vs homogenization Our uniqueness as human beings can never be reduced to a list of characteristics such as age, gender, ethnicity; each of us is unique in relation to our relationships and our context, and this is how we see ourselves. De-emphasizing uniqueness by fitting people into a group - such as diabetic, smoker or obese - can encourage a one size fits all approach to care, which separates individuals from the context of their life. We need to consider an individual’s context, careers, friends, family and home to balance any generalizations that hide characteristics that make people who they are. Practical Unit 3: nurses need to get to know patients and their contexts to build trusting relationships and discover what is important to them. Togetherness vs isolation To be human is to be part of a community, while recognizing others’ uniqueness. Social isolation can damage health, and negative relationships may cause harm. Social isolation is detrimental to the outcomes of chronic physical and psychological disease. Nurses need to be aware of the importance of interaction between nurses and patients, as well as between patients and careers, friends or family. Trust between nurses and patients is paramount, and central to trust is patient dignity. Practical Unit 4: nurses need to offer support to those we care for and the opportunity to build relationships and friendships. Sense-making vs loss of meaning To be human is to care about the meaning of events and experiences. The immediacy of the search for meaning can outweigh the significance of the search for truth. When people are counted as a number or statistic, treatment or prevention opportunities may not make sense because what is “significant” statistically does not necessarily balance with their experience. For example, smoking may be the way a person copes with stress or reducing their food intake. If we are going to help that person to quit, we need to find alternatives for the reason behind that behaviour. People may make sense of their wellbeing by looking at how they live rather than through official presentations of risks and problems. Practical Unit 5: nurses need to explain what is happening and ensure that patients and relatives understand fully their situation in their context. Personal journey vs loss of personal journey People move through time in a meaningful way, positioning themselves in terms of past, present and future. People are familiar with the past and could be ambivalent, fearful, excited or bored by the future. Experiences of health and healthcare are only a part of life. However, interruption or threat from illness may cause distress. An excessive emphasis on labelling our patients negatively as needy or problematic does nothing to enhance their sense of pride and engagement with past, present and future. Indeed this approach could be said to be disempowering and disabling. Practical Unit 6: patients are often in unfamiliar situations and their life has been interrupted. We need to acknowledge and value their concerns and help them to adapt. Sense of place vs dislocation To be human is to come from a particular place. A sense of home and place is not just a collection of objects or experiences; it offers security, comfort and familiarity. Spaces can potentially provide an environment where connections between people can flourish. Day rooms or social areas allow patients to talk to each other. Insufficient attention may have been paid to spaces within homes and communities in relation to eating and exercise, which contribute to unhealthily lifestyles. The effect of place and residence on health cannot be ignored; arguably, the only way to intervene successfully is to be ready to listen to what makes a sense of home and place for individuals. Some researchers have argued that space and architecture are important preservers of human dignity, particularly within caring contexts. This could be achieved through maintaining privacy, giving time to find out the objects or tasks that give an individual comfort, and flexibility about visiting times. Practical Unit 7 : healthcare environments can be frightening and depressing; we need to do the best we can to mitigate this and reduce the sense of dislocation. Embodiment vs reductionism We experience the world through our bodies in a positive or negative way. An individual’s biology cannot be understood without considering the psychological, social and socio-cultural aspects. Embodiment relates to how we experience the world and this includes our perceptions of our context and its possibilities or limits. It may be affected by illness, or changes in body image or ability. An excessive emphasis on physiology and tests, while not recognizing the individual within their social context, limits our ability to respond to another human being in a caring and dignified way. Practical Unit 8 : everyone is unique and valuable and nurses need to treat everyone with respect and dignity. Conclusion As qualified and student nurses, we have an individual and collective responsibility to maintain the best standards of care. Focusing care on what is important to individuals as human beings enables nurses to understand and more fully appreciate the individual’s personal experience of ill health so they can better support them. Doing so, could ensure a dignified and respectful approach to care that puts the patient first. Key points Focusing on what it is to be human will help us to reflect on our practice critically The eight dimensions put the individual patient at the Centre of care Having a clear value framework helps to ensure the best quality of care This approach helps us to focus on being with other human beings rather than doing tasks This different way of caring is not focused on the professional group but on us as human beings ENROLL NOW DURATION & ASSESSMENTS The Study Period is three years (36 months) but this is flexible; the Diploma can be completed in a shorter period, or you can take longer if necessary. An international accredited qualification attesting to valuable, career-based skills, competence and ability. Confidence and ability to undertake higher study. Back

This Program aims to train men and women to be knowledgeable and professional in the operation and management of hotels, and in hotel positions. Hotel departments perform many operations which need trained, efficient staff to ensure guest satisfaction, Health and safety and section leaders to control and guide. HOTEL OPERATIONS & MANAGEMENT DIPLOMA. A PROGRAM TEACHING YOU TO BECOME PROFICIENT AND KNOWLEDGEABLE IN ALL ASPECTS OF HOTEL OPERATIONS AND MANAGEMENT; ABOUT THE KEY FEATURES OF HOTELS, THE MAIN DEPARTMENTS AND THEIR RESPONSIBILITIES, AND HOW TO PROVIDE GOOD SERVICE TO CUSTOMERS. Hotel Operations This Program aims to train men and women to be knowledgeable and professional in the operation and management of hotels, and in hotel positions. Hotel departments perform many operations which need trained, efficient staff to ensure guest satisfaction, and section leaders to control and guide them. Hotels vary in size, standard and type, and cater for guests with differing demands, which requires managerial understanding and skill. Hotels must be correctly and carefully marketed and promoted, and finances managed to avoid losses; all hotels are businesses with common functions and their prosperity and profitability requires managers with the skill and ability to ensure staff are effective, that guest needs are met, and that a quality service is provided. This Program covers all of these aspects and more. Module 1 - Functions and Types of Hotels Hotel functions and types, ratings and categories. The various locations, sizes, standards, range and quality of facilities provided by hotels. Hotel businesses and the hotel industry. Types and categories of hotel guests and their motivations for travel and visiting hotels. Module 2 - Hotel Products and Markets Hotel products: accommodation, food and beverages. Tangible and intangible features of hotel products, various services. Categories of travellers and hotel users and their features. The marketing of hotels and methods of selling hotel products; brochures, the internet, websites. Module 3 - Hotel Organisation, Management and Staff Planning the provision of hotel services. The organisation and management structures of hotels, organisation charts. Recruitment and staffing in the hotel industry, responsibilities and requirements, training. Computerisation and computer systems in hotels. Module 4 - The Hotel Reception: the Front Office Hotel front offices: the visitor's first impressions of the hotel. The decor, planning, positioning, arrangement and presentation of the reception. Duties of receptionists, personal qualities needed by receptionists. Reservations, reservation systems, guest registrations, check-in, room allocation. Module 5 - The Hotel Reception: other Responsibilities Answering queries and providing information about the hotel and other matters. Dealing with guests’ complaints, satisfying customers; uniform staff and their duties. Guest billing, manual and computerised systems. Check-out, cashiering, payment methods. Module 6 - Hotel Bedrooms and Bathrooms Guests’ requirements and expectations. Beds and bedrooms, furniture and equipment, fixtures. Decor, lighting, heating, cooling, air conditioning, fire safety. Bathrooms and en suite facilities. Module 7 - Hotel Housekeeping The duties of the housekeeping department, organisation of the housekeeping department. The housekeeping supervisor and staff; work and responsibilities. Staff training, motivation equipment and stocks, servicing, linen, security Room inspections, room status systems. Module 8 - Hotel Catering 1 Meals and room rates which include meals. Menus: courses and dishes, table d’hote and la carte menus. Styles of service, service charges, taxes, cover charges. Types of catering outlets. Module 9 - Hotel Catering 2 Hotel catering: purchasing, suppliers, receipts of foodstuffs, control of costs. Storing and issuing foodstuffs, security and protection. Food preparation, hygiene issues and concerns, food outlets, catering. Kitchen staff, kitchen layout, hygiene. Module 10 - Hotel Catering 3 Food sales: hotel restaurants, their ambience, layout, decor, lighting. Types of menus, content, presentation, quality. Types of service, self-service, waiter service, plate, silver, gueridon. Restaurant staff, qualities, training, duties. Module 11 - Beverages Types of hotel beverages, bar sales, bar types and locations, restaurant beverage sales. Alcoholic and non-alcoholic beverages, beverage sales control. Ordering, deliveries and storage of beverages. Room service, minibars. Module 12 - Hotel Businesses Additional guest services, merchandising, concessionaires, licences. Financial accounts and accounting statements, hotel computer systems. The ownership of hotels, the need for profitability. Starting a hotel, a hotel as a small business. (A more detailed outline of contents is available on request) SIGN UP TO THIS COURSE ENROLL NOW DURATION & ASSESSMENTS The Study Period is one year (12 months) but this is flexible; the Diploma can be completed in a shorter period, or you can take longer if necessary. An international accredited qualification attesting to valuable, career-based skills, competence and ability. Confidence and ability to undertake higher study. Back

LEARN HOW TO MANAGE AND CONTROL HEALTH AND SAFETY ISSUES AND ENSURE A SAFE WORKING ENVIRONMENT FOR ALL STAFF, EMPLOYEES AND OTHERS IN THE WORKPLACE. Bank Details ACC: 5806361500108 ACC NAME: Mulungushi Central Sort Code: 010946 Branch: Kabwe ACC: 0072040000652 ACC NAME: Mulungushi Central Sort Code: 090107 Branch: Ndola *115# → Send Money → Enter Merchant Number → Use student number as payment reference. Merchant Number: MTN +260960696968 Merchant Name: University world Class Back

Mulungushi E-Campus offers high-quality academic programs. Convenient for the undergraduates, most courses are taught through the virtual dashboad while practicles are conducted at Kabwe General Hospital and other places, Blending onsite and online components. Admissions, Scholarships & Online Learning Information Instructions for Online Students: Use of the Learning Management System (LMS) Mulungushi Central University College utilizes a user-friendly Learning Management System (LMS) designed to support flexible, accessible and self-paced online learning for students locally and internationally. Our online learning environment allows students to study conveniently from anywhere while accessing written lessons, recorded lectures, assignments, assessments and academic support through the student dashboard. 1. Account Setup Upon logging into the LMS for the first time, students are required to: Upload a profile picture Complete and update their BIO information Choose account visibility settings: Public Account – allows interaction and networking with other students Private Account – restricts profile visibility 2. Login Instructions Students can access the LMS using: their registered email address their password If you forget your password: Click “Forgot Password” Follow the password reset instructions sent to your email 3. Accessing Your Program Students may access their learning program using either of the following methods: Method 1: Profile Menu Log in to your account Click the top-right dropdown arrow (▼) Select “Program” Enter your assigned program Method 2: Menu Navigation Click the menu icon (three dotted lines) Open the task pane Select “Dashboard” Choose your program Click “Enter” 4. Flexible Self-Paced Learning Structure Mulungushi Central University College offers flexible monthly enrolments throughout the year with a self-paced learning model. Program Duration Diploma & Bachelor’s Degree Programs Semester Duration: 6 months Includes multiple courses within the curriculum Certificate Programs Duration: 3 months Offered as focused once-off programs with limited curriculum structure Students may begin learning at different times throughout the year based on admissions approval. 5. Mode of Instruction The institution does not operate mandatory live classroom sessions. Learning is delivered through: written lesson materials recorded video lectures assignments and assessments tests and examinations lecturer-uploaded resources and guidance Students learn independently through the LMS dashboard. 6. Understanding Self-Paced Learning Self-paced learning means students are responsible for organizing and managing their own study schedule. Students are expected to: create personal study timetables manage their learning progress study lessons consistently watch educational videos regularly complete assignments within institutional timelines Progress depends on: discipline consistency time management commitment 7. Student Responsibility Students are expected to: follow lessons topic-by-topic understand their course curriculum and syllabus conduct independent research where necessary manage their own academic progress responsibly Please Note: The institution does not provide foundational teaching in: English Mathematics Science Basic research skills Students are expected to possess the minimum academic qualifications required for admission. 8. Time Management Students are encouraged to create a personal academic schedule to: organize study sessions effectively allocate time for each course balance studies with employment or personal responsibilities This is especially important for working and distance-learning students. 9. Platform Engagement Students are required to remain active on the LMS by: logging in regularly reviewing updates and announcements completing coursework consistently Failure to engage with the platform may result in: delayed academic progress incomplete assignments examination difficulties 10. Communication & Academic Support Where necessary, lecturers may provide additional support through: Zoom Google Meet Live dashboard sessions The LMS dashboard also provides: announcements academic updates email notifications learning support information 11. Official Contact Information For admissions and academic support, students may contact: Admissions Office admissions@mulungushiuniversitycollege.com Registrar’s Office accounts@mulungushiuniversitycollege.com Phone/WhatsApp +260 960 696 968 Response Time: Within 24 hours. 12. Payments & Student Account Access Students are required to maintain up-to-date fee payments. The LMS system is automated and may: restrict access suspend dashboard usage limit course access in cases of outstanding balances or unpaid fees. Admissions & Scholarship Opportunities Mulungushi Central University College is committed to providing accessible, flexible and career-focused education through a modern online learning experience. Our Business, Leadership & Professional Futures Initiative provides students and professionals with a unique blend of business, management, leadership and selected health-related learning opportunities designed to prepare graduates for today’s competitive and evolving professional environment. We offer: Full-time and online learning programs Flexible monthly enrolments Self-paced learning opportunities Diploma, bachelor’s and postgraduate programs Affordable fee-paying and scholarship-supported education Professional online learning dashboards and digital resources Available Scholarships Available scholarships are open to new students enrolling under: full-time learning online learning fee-paying programs scholarship-supported diploma and bachelor’s degree programs Students may apply throughout the year under the institution’s flexible enrolment structure. Minimum Qualifications Undergraduate Programs Applicants must possess: Five (5) O-Level credits or better including: English Mathematics Science and any other two subjects Applicants must satisfy all admissions requirements for their chosen program. How to Apply Applicants are required to complete the official Application Form online and submit all requested academic documentation. Students must also attach proof of payment for the non-refundable application fee of: ZMW 250.00 Payment Details ZANACO BANK Account Number: 5806361500108 OR Indo Zambia Bank (IZB) Account Number: 0772040000652 Important Notice Students are strongly advised to remain disciplined, active and committed throughout their studies in order to successfully complete their academic programs and benefit fully from the institution’s flexible online learning environment. Examination & Assessment Fees Students enrolled under the flexible self-paced learning model are required to complete both assessment examinations and final semester examinations as part of their academic evaluation. Assessment Examination Fee (Mini-Semester) Assessment examinations are conducted every three (3) months during the semester progression. Fees: Local Students: ZMW 300 per assessment examination International/Non-National Students: USD 30 per assessment examination Final Semester Examination Fee At the end of each semester, students are required to sit for the official final semester examinations. Fees: Local Students: ZMW 500 per semester examination International/Non-National Students: USD 40 per semester examination Please Note: Examination fees must be paid before students are granted access to examination materials or assessment portals. Students with outstanding balances may have restricted access to examinations and academic results. All payments should be made through the institution’s approved bank accounts and payment procedures. Quality Higher Education Within Your Reach Inspiring Students Who Change the World Mulungushi Central University College offers high-quality academic programs convenient for working adults, most courses are taught monday to friday in sessions and weekends, many blending on-sight and online components. Our more than 50 full- and part-time faculty are degree-practitioners who bring their experience into the classroom and dashboard. Each year, we enroll over 3,000 students in our undergraduate, Diploma, and programs; and Certificate of Advanced Graduate Studies (CAGS) programs. Mulungushi Central education. Each day, all around the country, they are changing the schools in which they teach and lead, the healthcare and social service agencies in which they work, and the communities in which they live and serve. The impact they have on the world begins with the open doors and accessible opportunities at Mulungushi Central University College. Mission and Values Mulungushi Central University College offers a unique online platform environment where learners can build their education on a lifetime of learning. Mulungushi Central University College recognizes diversity as an asset to the dashboard classroom, the community, and to our society. Our innovative teaching and learning model helps students meet the challenges of higher education and earn the diploma credentials they need to advance their careers. Mission To provide academically excellent, time-efficient, and cost-effective higher education for a diverse population of working adults for whom those opportunities may have been limited or denied. Vision Mulungushi Central University College will be the leader in educating and preparing students to succeed professionally in a competitive global economy; to contribute to their communities; and to promote social justice. Values At Mulungushi Central University College our interactions with one another and throughout our community, are rooted in our values: Access - provide an academically excellent and accessible education to all Innovation - develop and deliver distinctive and value driven academic programs that are flexible and responsive to local, national and international needs Excellence - set high standards of achievement in a quality educational environment committed to continuous improvement Diversity - nurture an environment that embraces diverse backgrounds, cultures, ideas and perspectives that contribute to a rich learning experience Collaboration - cultivate academic, business and community partnerships that position the College as the leading choice for all learners Courses

THIS PROGRAM PROVIDES THE KNOWLEDGE AND UNDERSTANDING OF COMPUTERS AND IT SYSTEMS WHICH CURRENT AND POTENTIAL MANAGERS NEED TO KNOW IN ORDER TO GUIDE AND MANAGE A BUSINESS SECTION OR DEPARTMENT EFFECTIVELY, TO GUIDE AND GIVE CONFIDENCE TO COLLEAGUES, AND TO DEAL WITH EXTERNAL COMPUTER. INFORMATION COMMUNICATION TECHNOLOGY DIPLOMA THIS PROGRAM PROVIDES THE KNOWLEDGE AND UNDERSTANDING OF COMPUTERS AND IT SYSTEMS WHICH CURRENT AND POTENTIAL MANAGERS NEED TO KNOW IN ORDER TO GUIDE AND MANAGE A BUSINESS SECTION OR DEPARTMENT EFFECTIVELY, TO GUIDE AND GIVE CONFIDENCE TO COLLEAGUES, AND TO DEAL WITH EXTERNAL COMPUTER AND IT ORGANISATIONS. ICT Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage. This Program explains the capabilities, benefits and workings of computer and IT systems, and about technology, hardware, software, data security, backups and communications - everything which needs to be known by modern managers, administrators, supervisors and business people, and those involved with IT. It explains the role and use of computer systems in planning, forecasting, analysis and making effective business decisions. The Program deals with designing, selecting, implementing and running computer systems to meet organisational needs, and how to ‘project manage’ the introduction and care of computer system, whether small or large. It covers what administrators/supervisors and IT managers need to know to control staff, manage IT, and make the best use of computer systems, how to manage data security and how to ensure system safety, and to avoid losses of data - vital information needed in the current business world. Information and Communication Technology or “ICT,” includes products that store, process, transmit, convert, duplicate, or receive electronic information. ... Electronic textbooks, instructional software, email, chat, and distance learning programs are also examples of ICT. Each of the different ICTs—print, audio/video cassettes, radio and TV broadcasts, computers or the Internet—may be used for presentation and demonstration, the most basic of the five levels. Except for video technologies, drill and practice may likewise be performed using the whole range of technologies. Summary of Major Topics Covered in this Diploma Program include: Computers and technology in business; their roles as aids to management and administration and as a decision-making tool. The functions and duties of management, the technical and human aspects. Human factors in IT and management. Computer technology development and characteristics of computers; mass technology. Advantages and limitations of computers and IT. Digital information, computer hardware, the CPU, interfacing, memory, bootstrapping, storage. Input and output devices. Understanding the technology, how it works. Operating systems, programming tools, computer languages, codes, applications. Information flows, security, location. Understanding digital information, data orthogonality, programming. Hardware systems, software operations. Management information systems, using software: forecasts, modelling, graphs, competitor and market analysis. Understanding and using business intelligence. Computers and communications, communication devices, protocols, networks. The internet - its uses and how it works, IPs, URLs. Practical uses of computer systems: accounting and financial systems, in property, hotels, insurance, retail, production, sales and other businesses and administrative uses. Digital and print media technologies. Traditional word processing and desk-top publishing; publishing software, digital media. Websites and website design and production. Objectives of computerisation. Defining, choosing and implementing a computer system; requirements and specifications. Delivering and testing a new computer system. Project management approaches to computer and IT systems, from concept to operation. IT quality assurance. The efficient running and maintenance of an IT system. Ensuring business continuity, planning for problems and failures. Back-up systems, disaster recovery, dealing with a cyber-attack, physical security. Setting and managing passwords and data access systems. (A more detailed outline of contents is available on request) SIGN UP TO THIS COURSE ENROLL NOW DURATION & ASSESSMENTS The Study Period is one year (12 months) but this is flexible; the Diploma can be completed in a shorter period, or you can take longer if necessary. An international accredited qualification for professional development and career success showing you have substantial skills, competence and knowledge. SUCCESS STORIES “Great thanks to my super college MCH that helped my own business grow. I look forward to gaining more knowledge so that my business will prosper and create more jobs so I can employ more people as employment opportunities are low in Malawi.” Paulo musuka wrote from Malawi Back

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The institution is dully registered under government policy with reg no# 120210018239 Serial No# 1178644, (ZRA) TPIN No2736905748 Higher Education (HEA) Code Mul023. (ZICTA) registration license No# SET/RDL/1754 and (MOH) SCPC. it is an institution registered and declared by statutory order as a higher education institution that provides tertiary education to the level of Diploma and Bachelors degree according to section two of the principal act page 214 no. 23 of 2021 of the laws of Zambia. MULUNGUSHI CENTRAL UNIVERSITY COLLEGE Mulungushi Central University College is one of Zambia’s centers of excellence. With lots of affiliates, associates, authorized introducers and our main campus associate status is University of Zambia Lusaka, Zambia and around the globe. Location: (Landmark -Jacaranda Mall) Plot 3808 Ulengo rd Ndola, Zambia. We provide academically excellent, time-efficient, and affordable higher education to a diverse population of postgraduates. The institution is dully registered under government policy with reg no# 120210018239 Serial No# 1178644, (ZRA) TPIN No2736905748 Higher Education (HEA) Code Mul023. (ZICTA) Certificate of registration license No# SET/RDL/1754 and (MOH) SCPC. Mulungushi Central is an institution registered and declared by statutory order as a higher education institution that prov ides tertiary education to the level of certificate, diploma, and bachelors degree according to section two of the principal act page 214 no. 23 of 2021 of the laws of Zambia. and in Collaboration with Gideon Robert Uni versity and Science and Technology Act No. 26 of 1997 The main function or mandate of the council as prescribe in the Act is to promote Science and Technology so as to improve the quality of Life in Zambia. (National Science & Technology Council) (National institute for Scientific Research) The Government institution under the ministry of (MoHE). established by the Science 26 of 1997 through statutory Instrument (SI) No. 73 of 1998 (NCSR) Act CAP 236 of the Laws of Zambia. MCHC is in collaboration in Function number (4) to co-operate with other organization and institutions of higher Learning in training Programs and other matters relevant to research . Working and supporting Teveta Zambia 2022 ( Ministry Of Higher Education statutory agency) The Zambia Statistics Agency estimates that more than 5.5 millions of Zambia’s population is the youth. About 1.4 million of the youth population are unemployed and lack skills for self-employment. Demand for skills training will continue to go up. The national tev et Policy of 2020, has thus identified tevet as a rocket for improved productivity through industrialization and value addition. For the country to attain Vision 2030, it needs highly skilled and competent citizens especially women, youths and marginalised groups. Government has embraced development of occupation standards in order to create quality skilled workforce in various economic sectors.); our various Credentials and certificate programs enable students to earn the credentials they need to advance in their careers. About | Mulungushi Central University College aka Mulungushi Central Health College is a highly respected, experienced, efficient and Health and Professional institution to train and educate in Zambia in the field of Business and future health education. The University College is lead - ably supported by an experienced, caring and helpful staff. This Zambian Institution is dedicated to ensuring YOUR study success and career advancement. COLLABORATIONS Mulungushi Centr al University College in Collaboration with National Sc ie nce & Technology Council, National institute for Scientific Research and The University of Zambia. FAQ Core expertise: Core activities and areas of expertise of the College include, Public Health development and production of Study & Training Materials with a concentration on future and health care, and a wide range of related subject areas such as; Nursing Assistant, Public Health Administration, Health Services & Administration, Environmental Health & HIV Management. These Study Materials are an integral part (included in the Fee) of the approved, endorsed and accredited vocational careers-development Study & Training Programs and Higher Programmes offered, leading to Diplomas and Higher Awards under. View courses Apply